Canon you are idiots! Shocking, I know, but true!

So as part of my campaign to have a cleaner mailbox I regularly remove myself from unwanted mailing lists. It has gone surprisingly better than expected. Just the other day I got an email from Canon.  Now upon reflection I get these quite often as I probably voluntarily subscribed to a list. I went back into my email archives and found hundreds of emails from Canon starting with a registration to a Canon forum when I was requesting some technical support. This is fair enough and quite common – you post to us – we post to you. I no longer have the camera or use any Canon products so I figured now is the time to Opt-Out The bottom of the email was marked: If you received this e-mail in error or wish to stop receiving e-mail communications from the Consumer Imaging Group of Canon U.S.A., Inc., please unsubscribe. I clicked on the unsubscribe link and was taken to a webpage that looked like roughly this:

OK let’s look at this carefully.

1) This is not an unscubscribe page – it in reality is a subscription modification page.
2) It is nice that is lets me change my email or even see samples BUT
3) If I want to opt-out I have to click every single checkbox

OK so you think I’m splitting hairs here but if they cared they should let me out quickly!

So I did it – I unchecked every checkbox and hit submit button and was told this:

Your request will be processed as soon as possible.
Visit our product lineups at the link below:
http://www.usa.canon.com/consumer/controller?act=ConsumerHomePageAct

and with it my favorite line:

Duplication in whole or in part without permission is prohibited.

Just to put that bullshit aside for a moment this seemed like a fairly similar situation:
1) They sent me a link
2) I unchecked the boxes
3) They removed me from the list

But today I got another email from them!

Now – I know what you are thinking – they did say that they would get to it as soon as possible.
But here is the kicker – when I went to unsubscribe again – all the boxes where unchecked already!

They KNOW! The subscription database KNOWS that I have opted out and yet they sent me another email anyways!

So Canon – what they hell is wrong with you?
Is your system run by two separate databases that only get merged when you feel like it?
Do you continue to purposely sent out emails to people who opt-out after you KNOW they have opted out under the illusion that this takes time?
How long will I continue to get emails fro you even after I have opted out?

With that I say – Cannon – you are idiots!